Please read this privacy policy carefully.

Lee Hayward’s Total Fitness Bodybuilding recognizes the importance of privacy and the sensitivity of personal information. This Privacy Policy outlines how we safeguard and manage the personal information that you submit to us about you. We are the data controller of personal information that we may collect, process and hold about you, unless we advise you otherwise.

Your Privacy Rights

Under the Privacy Laws, Lee Hayward’s Total Fitness Bodybuilding is required to collect, use and disclose personal information only by lawful and fair means. To ensure this accountability, we have developed this policy, and trained our staff about our policies and practices.

What is “personal information”?

Personal information is any information that identifies you, or by which your identity could be deduced.

What Types of Services does Lee Hayward’s Total Fitness Bodybuilding Offer?

Lee Hayward’s Total Fitness Bodybuilding offers Fitness & Nutrition Coaching for individuals. This is a program whereby individuals join our online Fitness & Nutrition Coaching Program which is provided by Lee Hayward, who is the controller and processor of the personal information collected for this program.

What types of personal information do we collect?

If you sign up for our Fitness & Nutrition Coaching Program, you will be required to provide your name, email address, and phone number.  Along with information about your personal diet and exercise habits. All payments for Fitness & Nutrition Coaching go through PayPal at the time of registration you will be asked to provide payment information (including your credit card number, expiry date, and CVC/CVV) in order to register; however, this payment card information is sent directly to PayPal.  Lee Hayward’s Total Fitness Bodybuilding only receives a notification from PayPal that confirms the transaction has been completed.  We do not receive a copy of your payment card information.

If you have registered for Fitness & Nutrition Coaching you will need to provide additional information such as your full home address, date of birth, gender, physical measurements or attributes, and other more detailed information about your lifestyle (including but not limited to: eating preferences, habits, personal routine) in order create a customized fitness & nutrition program.

Lee Hayward’s Total Fitness Bodybuilding will also collect limited medical information about your health and well-being in order to better assess and develop a structured coaching program to help you meet your fitness and health goals. This additional information is considered sensitive data, and is treated as such, requiring your explicit consent for us to collect this information.  We will also require confirmation from you that your doctor has approved your following our program or if you are not able to provide this confirmation, we will require that you sign this a medical waiver, which will be supplied to you at the time of collection of your personal information.

As a tool to help you assess your progress, Lee Hayward’s Total Fitness Bodybuilding will ask for photographs of yourself periodically and to provide your measurements, including girth measurements and weight (around once a month). Sharing your photographs is optional and you can request that they be anonymized. Sending your measurements is similarly optional.  You can choose to stop providing photos or measurements at any time. Should you choose to send photos or measurements, these photos will only be viewed by Lee Hayward’s Total Fitness Bodybuilding staff and will not be otherwise used or disclosed unless you provide your express permission for Lee Hayward’s Total Fitness Bodybuilding to do so.

If you are purchasing any of our fitness programs or accessories (i.e. workout manuals, videos, personal bodyfat testers, tape measures, hand grippers, etc.)  Lee Hayward’s Total Fitness Bodybuilding we will need your full name, phone number, email, and shipping address in order to effect the transaction and send you the product. As noted above, our third party payment processor (i.e. PayPal) will collect payment card information directly from you on our behalf, but we will receive a notification confirming the transaction.

Children

Our products and services are not intended for or available to children under the age of 18 years.  If you are under the age of 18 years, please exit our website.

When will we collect personal information from you?

We will collect information that you provide to us when you:

• Register and create an account for any of our Fitness & Nutrition Coaching Programs;
• Sign up for our e-mail newsletter;
• Purchase any of our fitness programs or accessories;
• Complete offers or surveys through the use of our services;
• Send email messages, queries, or other information to us, including posting our website’s Member’s Only Forums.

Wherever possible, we collect personal information directly from you.

Where applicable, we may also obtain information about you from other sources. That is, if you register for our Fitness & Nutrition Coaching Program via a third-party social media network, you authorize Lee Hayward’s Total Fitness Bodybuilding to collect from the third-party network the personal information you provided in your third-party network account so that we may pre-populate the registration and other relevant fields of your Fitness & Nutrition Coaching Program.

Your use of third-party networks remains subject to the terms and conditions and policies you have agreed to with such third-party network providers. For example, if you join Lee Hayward’s Total Fitness Bodybuilding FaceBook Group, we and other users of FaceBook may be able to view your profile and the posts you submit, depending on your privacy settings. Your use of third-party platforms remains subject to the terms and conditions and privacy policies of such platforms, such as FaceBook’s Terms of Service available here and Data Policy available here.

Why do we collect and use your personal information?

We collect personal information from you to:

• Learn about you and your fitness goals and other related objectives to help you achieve them;
• Better understand your preferences and tailor offers and services to you based on those preferences;
• Better understand our website usage and trends, to improve our service performance, and build knowledge around user attitudes and motivations around health and fitness;
• Process transactions for goods and services that you have purchased from us.

Lawful Bases for Processing of Personal Information

We use the personal information we collect about you:

(a) to fulfill a contract, or take steps linked to a contract, in particular, in order to: provide you with our products and services, including their billing, payment processing, activation, supply, maintenance, support, trouble shooting, deactivation and upgrade or update as well as resolution of disputes over products and services;

(b) where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests are:

• understanding and meeting your usage needs and preferences for our products and services notably by:
  • using information collected to ensure that our products and services are technically functioning as intended;
  • fulfilling or enforcing any agreements or notices that are associated with any of our particular products or services;
  • managing or responding to your inquiries;
• identifying the features or products and services that are most valued and to identify gaps or shortfalls in our product and services offerings so we can develop new products and services and enhance existing ones;
• managing our business and operations, for example:
  • to detect, monitor, investigate, mitigate, or attempt to prevent fraud and technical or security issues or to protect our products, services and property;
  • to allow for business continuity and disaster recovery operations;
  • to enforce our legal rights;
  • for statistical purposes.

(c) to meet legal and regulatory requirements, all applicable laws and to respond to emergency situations, including:

• responding to court orders, warrants or other lawful requests or legal processes;
• detecting, preventing and suppressing unauthorized or detrimental use of our site, products or services; and
• providing emergency assistance in situations that may threaten the life or physical safety of you or others.

(d) where you give us your consent, for example:

• If you sign up for our free courses or resources, or you request to be added to our e-mail newsletter, you are required to provide consent for us to process personal information in the form of your name and email address. You consent by providing this information to us, and acknowledging the double opt-in confirmation. If at any time you wish to remove your name or email address from our system, you can unsubscribe from some or all messages from us by clicking the unsubscribe link, or by contacting lee@leehayward.com;
• If you register for our coaching programs, we require consent from you to process your personal information by affirmatively acknowledging your consent by filling out the program Intake Form.

You may withdraw your consent at any time by contacting us at lee@leehayward.com

Disclosure of your Personal Information

We do not sell, rent or otherwise disclose any additional personal information to any third-party to enable them to market their products and services.

Under certain circumstances, Lee Hayward’s Total Fitness Bodybuilding will disclose your personal information:

• when we are required our authorized by law to do so, for example if a court issues a subpoena;
• when you have consented to the disclosure;
• when the services we are providing to you require us to give your information to a third-party your consent will be implied, unless you tell us otherwise;
• to a potential successor to our business and its professional advisors in connection with a merger or sale involving all or part of our business;
• for the purpose of completing the transaction and continuing to provide services to you; or
• where it is necessary to establish or collect amounts owed to us.

Transfer to Service Providers

In addition to the disclosures listed above, we transfer information to our service providers for processing and/or storage. We require that our service providers use reasonable safeguards to protection personal information under their control from loss, theft and unauthorized modification and disclosure. Our service providers are only permitted to use your personal information in order to provide these services to us; for example, the following types of information are provided to our service providers for processing and/or storage:

Information automatically collected through the website: The information automatically collected about you that is provided to our service providers may include, but is not limited to: device ID, device type, browser type and version, geo-location information, computer and connection information, statistics on page views, traffic to and from our website, ad data, IP address and standard web log information.

We may need to transfer your personal information outside of your country of residence in the following circumstances:

• Where you have requested a service that is fulfilled by one of our affiliated entities located in another jurisdiction;
• Where we work with a service provider that processes or stores personal information on our behalf outside of your country of residence.

If you live in the European Economic Area (“EEA”), we may need to transfer your personal information for the reasons listed above to one of our affiliated entities or service providers located outside of the EEA.

We transfer personal information to Canada, which is the subject of an adequacy ruling by the European Commission that recognizes the level of protection that Canadian law offers in respect of personal information and permits non-employee personal information to flow from the EEA to Canada without further safeguards.  We also transfer personal information to the United States and are certifying as compliant with the Privacy Shield, which the European Commission has similarly recognized as providing adequate protection.

For transfers to any other countries where our affiliated entities or service providers are located that may not have the same data protection laws as your country of residence or the EEA, we will use contractual measures to ensure that your personal information is subject to appropriate safeguards as if it were processed in your country of residence and under the guiding principles set out in this privacy policy.

Further information about our policies and practices please contact lee@leehayward.com

Cookies

Information about your use of our services, as evidenced through cookies, locally stored objects, and web beacons may be disclosed to our service providers. Cookies are small bits of information that are transferred to and stored in separate files within your computer or phone’s browser. A cookie may remain on your computer or phone after the session finishes (until the cookie expires or is deleted by you).

In addition, we provide the following information to third-party analytics service providers:

• Information about your activities on our website, including responses to any surveys we may administer; and
• Information about authorized use of cookies and other tracking technologies used to collect your information while on our website.

We currently use third-party analytics and performance analysis partners, and a variety of advertising and marketing platforms. We will provide notice to you when we deploy cookies and you will have the opportunity to refuse to accept them.

Your Choices About Your Personal Information

At any time, if permitted by and subject always to the provisions of applicable data protection law, you can contact us to: stop receiving direct marketing (including, emails and hard copy materials) from us; access your personal information; where we have asked for your consent to processing, to withdraw this consent; close your account; amend or update your personal information, where possible, to ensure that it remains accurate, complete and up to date; erase your personal information; restrict your personal information; port your personal information; or object to some processing that is based on our legitimate interests, by contacting lee@leehayward.com

You can always unsubscribe from receiving promotional emails from us by simply clicking the “unsubscribe” link provided at the bottom of every promotional email from us. We will honour your request within ten business days of receipt.

If you have questions about the withdrawal of your consent, please contact lee@leehayward.com

If you contact us to do any of the things listed above, we may require you to provide sufficient personal information to allow us to identify you before disclosing the existence, use and disclosure of your personal information. The personal information so requested will only be used for the purpose of properly identifying you.

Is My Personal Information Secure?

Lee Hayward’s Total Fitness Bodybuilding takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:

• premises security;
• restricted file access to personal information;
• deploying technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access; and
• internal password and security policies.

Note that Lee Hayward’s Total Fitness Bodybuilding does not use your Social Insurance Number, Social Security Number or any other government issued identification, as a way of identifying or organizing the information we hold about you.

Communicating with Us

You should be aware that email is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.

Changes to this Privacy Policy

Since Lee Hayward’s Total Fitness Bodybuilding regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time. We will post updated versions of this Privacy Policy on our website. Please check back often for updates. Where the changes are material and we have your current email on file, we will notify you of the changes by email.  Your continued use of our services following posting (in the case of non-material changes) and receipt of our email (in the case of material changes) means that you provide your consent to the collection, use and disclosure of your personal information as set out in the updated Privacy Policy.

Request for Access

If you have any questions, or wish to access your personal information, please write to lee@leehayward.com

Or by mail at:

P.O. Box 13175 Station Topsail
Conception Bay South, Newfoundland
A1W 2K1

Web Site

Our website contains links to other sites operated by third parties.  These sites are not governed by our Privacy Policy.

On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

Last updated on June 28, 2023